Makes a nice looking, potentially very useful watch junk for me. I live a busy life, I want to sync this to my mac - easily.
Spent the last half hour trying to get this thing to work before understanding that I need a dongle to connect it to the mac? A dongle that it's not shipped with? Come off it fitbit, that's atrocious form - this service is reminiscent of 1990s computers and struggling for days to get anything working. No instructions included either, I am seriously not impressed. Got a nice looking watch I can't do anything with. Learn how to factory reset your Fitbit with our guide - this will result in any unsynced data being lost, but it could be the ticket to resolving syncing problems.I have the same issue. Remove other Fitbit devices from app and Bluetooth list. Try logging into your Fitbit account on another device.Ħ. Perform a reset of the Fitbit app (l earn how to do this here)ĥ. Uninstall and reinstall the Fitbit app.Ĥ. This list should be your starting point for if you're experiencing consistent issues with syncing, but, if all these are ticked, it's time to start troubleshooting with the tips below:ģ.
Your Fitbit device's software is up to date. Your Fitbit device's battery isn't low.Ħ. Your connected device has Bluetooth turned on, and that you aren't connected to multiple things (some issues are related to conflicting Bluetooth connections).ĥ. Your connected device has a working cellular data or Wi-Fi connection.Ĥ. Check that your connected device is running the latest Fitbit app version.ģ. Check the Fitbit app is compatible with your device here, and that it's running the latest version (if on iPhone or Android, check for this through the App Store or Google Play Store).Ģ. Fitbit syncing troubleshooting checklistġ. Here's a checklist of the very basic things to double check if your Fitbit isn't syncing. Problems with syncing are usually because you're not filling a requirement. It should be as simple as following the above, but experience tells us that it's fairly likely you'll come across some kind of issue with Fitbit syncing. Fitbit won't sync? Troubleshoot with these steps It should sync automatically, or you can press Sync to do it manually.ĥ. Connect your Fitbit Wireless Sync Dongle.Ĥ. Make sure you're signed in with your account credentials.ģ. We're going to assume your Fitbit has been registered and set up properly, but there's a catch - to use Fitbit Connect, you need the Fitbit Wireless Sync Dongle.Ģ.
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